FOR QUESTIONS ABOUT YOUR ACCOUNT...

[Daphne]

... send us an email to orders@mindcontroltheatre.com. Please do not post questions that are specific to your account (renewal questions, billing questions, etc.) to the Forum.

Please also do not use Forum private messages; send us an email.

If you do post about your account, we'll just delete the post, so please send us an email.

Thanks!

[pervagi]

... send us an email to orders@mindcontroltheatre.com. Please do not post questions that are specific to your account (renewal questions, billing questions, etc.) to the Forum.

Please also do not use Forum private messages; send us an email.

If you do post about your account, we'll just delete the post, so please send us an email.

Thanks!

I've tried four times since last night to email that address, but it keeps getting rejected and bounced back to me.

This is what it says when it fails......

Delivery to the following recipient failed permanently:

     orders@mindcontroltheater.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain mindcontroltheater.com by spool.mail.gandi.net. [217.70.184.6].

The error that the other server returned was:
554 5.7.1 <orders@mindcontroltheater.com>: Relay access denied

[elenchos]

Try orders@mindcontroltheatre.com - British spelling of theatre - as in the address Daphne posted.

[pervagi]

Try orders@mindcontroltheatre.com - British spelling of theatre - as in the address Daphne posted.

Yep!  That worked.  My bad!

[Daphne]

Although the other spelling should work. I'll see what's going on there.